Astro Customer Service Centre – Contact Number & Branches

Dikongsi ialah senarai cawangan pusat khidmat pelanggan Astro yang terdapat di semua negeri di Malaysia berserta alamat lokasi terdekat, nombor telefon hotline dan waktu operasi.

Senarai Cawangan Astro Customer Service Centre

KUALA LUMPUR


CSC Cheras Branch
14 Block L, Jalan 3/93A,
Warisan Cityview, Batu 2 1/2,
Jalan Cheras, 56100,
Kuala Lumpur.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Saturday (9:30am to 2:00pm)
Sunday / Public Holiday: Close

SELANGOR


CSC Damansara Utama Branch
56G, Jalan SS21/62,
Damansara Utama, 47400,
Petaling Jaya, Selangor.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Saturday (9:30am to 2:00pm)
Sunday / Public Holiday: Close

KEDAH

CSC Alor Star Branch
No 5, Ground Floor,
Kompleks Sultan Abdul Hamid,
Persiaran Sultan Abdul Hamid,
05050, Alor Setar, Kedah.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

PULAU PINANG


CSC Georgetown Branch
Lot 368, Level 1, Unit No. 09,
Bellisa Row, Jalan Burmah,
10350, Georgetown, Penang.

Operating Hours
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

CSC Perai Branch
Unit 1680-G2A,
Jalan Perusahaan Auto-city,
North-South Highway,
Juru Interchange, 13600,
Prai, Penang.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

PERAK


CSC Ipoh Branch
No.23-25, Persiaran Greentown 5,
Greentown Business Centre,
30450, Ipoh, Perak.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

JOHOR


CSC Johor Bahru Branch
No. 80 Jalan Molek 2/2,
Taman Molek, 81100,
Johor Bahru, Johor.

Operating Hours:
Mon – Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

KELANTAN


CSC Kota Bharu Branch
Lot 703, Section 26,
Bandar Kota Bharu,
Jalan Dusun Muda, 15200,
Kota Bharu, Kelantan.

Operating Hours:
Saturday (9.30am to 2.00pm)
Sun – Thu (9.30am to 5.30pm)
Friday & Public Holiday: Close

TERENGGANU


CSC Kuala Terengganu Branch
129-B, Ground Floor,
Jalan Engku SAR, (Batas Baru),
20300, Kuala Terengganu,
Terengganu.

Operating Hours:
Saturday (9.30am to 2.00pm)
Sun – Thu (9.30am to 5.30pm)
Friday & Public Holiday: Close

NEGERI SEMBILAN


CSC Seremban Branch
No.41 Jalan S2 B18,
Biz Avenue Seremban 2,
70300, Seremban, Negeri Sembilan.

Operating Hours:
Mon – Fri: 9.30am to 5.30pm)
Sat: 9.30am to 2.00pm)
Sunday / Public Holiday: Close

PAHANG


DO WELL SOLUTIONS
B-28, GF, Jalan Pandan Damai 3,
Perumahan Pandan Damai,
Taman Tas, 25150,
Kuantan, Pahang.

Operating Hours
MON – SAT (9:00AM – 6:00PM)

Nombor Telefon
019-6993339

MELAKA


Poh Antenna & Satellite Services
8, Plaza Pandan Malim,
Jalan PPM13, 75250,
Malim, Melaka.

Operating Hours
MON – FRI (9:00AM – 5:30PM)
SAT (9.30AM – 2:00PM)

Contact Number
012-7878757

SABAH

CSC Kota Kinabalu Branch
50 and 51, Block I, Ground Floor,
KK Time Square, Off Coastal Highway,
88100, Kota Kinabalu, Sabah.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

CSC Sandakan Branch
32, Ground Floor, Bandar Tyng,
Mile 6, Jalan Labuk,
90000, Sandakan, Sabah.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

CSC Tawau Branch
TB4612, Ground Floor, Block A,
Bahzong Commercial Centre,
91000, Tawau, Sabah.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

SARAWAK


CSC Sibu Branch
No.9, Ground Floor, Pusat Pedada,
Jalan Pedada, 96000,
Sibu, Sarawak.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

CSC Miri Branch
Lot 1069, Ground Floor,
Bintang Jaya Commercial Centre,
98000, Miri, Sarawak.

Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close

Siong How Electrical & Electronic
Lot 3049, Block 10,
Kuching Central Land District,
Jalan Rock, Eastmore Centre,
93250, Kuching, Sarawak.

Waktu Operasi
Mon – Fri (9:00AM – 6:00PM)
Sat (9:00AM to 3:00PM)

No Telefon
082-333941

*CSC : Customer Service Center

Call Center Contact Number

Sebarang aduan kerosakan berkaitan Astro seperti masalah teknikal, pertanyaan dan sebagainya, sila hubungi bahagian perkhidmatan pelanggan sama ada melalui nombor telefon, Whatsapp dan media sosial.

Hotline & Whatsapp (HQ)
03 – 9543 3838

Astro IPTV
03 – 9543 1543

Astro NJOI
03 – 9543 8100

Operating Hours
Daily 9.00am – 9.00pm

Media Sosial
Facebook
Twitter

Portal Rasmi
https://www.astro.com.my

Jika dekoder rosak dan masih ada warranty atau sebaliknya, sila buat laporan supaya juruteknik yang bertugas boleh datang segera untuk membantu atau menukar yang baru.

Sebelum membuat panggilan, pastikan pemilik bil atau nombor akaun Astro dan kad pengenalan berada bersama, jika hanya kerana siaran TV atau isyarat lemah, anda perlu membaikinya sendiri terlebih dahulu dengan membuat pelarasan pada plat dan yang berkaitan.

Boleh hubungi Astro melalui Whatsapp dan Fb, kalau nak jimat kredit panggilan. Selain itu, anda boleh pergi ke cawangan khidmat pelanggan yang berhampiran jika isu dan masalah adalah seperti berikut:

  • Dekoder rosak
  • Pendaftaran baru
  • Naik taraf pakej
  • Semakan dan kemas kini akaun
  • Tambah atau tolak saluran
  • Aktifkan semula akaun
  • Akaun disekat
  • Perpindahan lokasi baharu
  • Pembayaran bil
  • Nyahaktifkan Akaun
  • Daftar akaun komersial

Diharap perkongsian maklumat cawangan pusat khidmat pelanggan Astro dan nombor telefon untuk mendapatkan bantuan segera dapat memudahkan urusan semua pelanggan stesen TV ini.

kredit to: Bukitbesi Blog

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